Privacy Policy

This Privacy Policy describes how TrustLaunch (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit or make a purchase on https://trustlaunch.shop (“Site”).

By using our website, you agree to the terms of this Privacy Policy.

🔐 1. What Information We Collect

When you visit or interact with TrustLaunch, we may collect the following types of information:

A. Information You Provide Directly

Name
Email address
Phone number
Shipping and billing address
Payment details (processed securely via third-party gateway)
Any additional information you provide via forms, support messages, or reviews

B. Automatically Collected Information

IP address
Device type
Browser information
Pages visited, time spent, and clicks
Referring URLs or search terms

This data helps us understand user behavior and improve site performance.

🛒 2. How We Use Your Information

We use the collected information to:

Process and fulfill your orders
Send you order updates and confirmations
Provide customer support
Improve website performance and content
Prevent fraud and maintain security
Send you occasional updates, newsletters, or promotional emails (you can opt out anytime)

We do not sell your personal information to any third parties.

🤝 3. Sharing of Information

We only share your data in the following scenarios:

With Vendors: Your contact and order details are shared with the relevant seller(s) for order fulfillment.
With Service Providers: We work with secure, GDPR-compliant partners for hosting, payments (e.g., Razorpay), shipping, and analytics.
Legal Requirements: If required by law or governmental authority.

We ensure all our partners follow data protection best practices.

💳 4. Payments & Security

Payments on TrustLaunch are processed through secure and encrypted gateways such as Razorpay.
We do not store your full payment card details or CVV on our servers.

We use SSL (Secure Socket Layer) technology to keep your data safe during transmission.

📬 5. Email & Communication Preferences

If you’ve signed up or made a purchase, you may occasionally receive:

Order-related emails
New product alerts
TrustLaunch updates or curated recommendations

You can unsubscribe anytime using the “unsubscribe” link in our emails.

🧁 6. Cookies Policy

We use cookies and similar technologies to:

Remember your preferences
Understand website usage patterns
Improve your overall experience

You can modify your cookie settings in your browser, but some features may not work properly if disabled.

👤 7. Your Rights

You have the right to:

Access the personal information we hold about you
Correct inaccurate or outdated information
Request deletion of your personal data (subject to legal and operational obligations)

To exercise these rights, email us at: privacy@trustlaunch.shop

🧒 8. Children’s Privacy

TrustLaunch is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

🌐 9. Third-Party Links

Our site may contain links to external sites (e.g., brand Instagram pages, blogs). We are not responsible for the privacy practices of those sites.

✏️ 10. Policy Updates

We may update this Privacy Policy from time to time.
When we do, we’ll update the “Effective Date” above and notify users if changes are significant.

We recommend reviewing this page periodically.